Product Owner (Back Office)

I.   Company overview 

Dayone is the parent company of Got It (2015) and Scan It (2023) and Dayone has joined hands with SEA’s Loyalty leader to launch a new Loyalty platform Buzz It (2024). 

Established in 2015, Got It is the original, largest, and most trusted digital voucher, loyalty, and gifting solutions platform in Vietnam. Got It distributes well over one million vouchers monthly on behalf of its thousands of clients. Digitalizing gift solutions to meet diverse needs: attractive campaigns, partner gifts, agent compensation, client acquisition, promotional gifts, employee care, etc. 

Scan It brings OCR and EKYC technology to the forefront of branding and marketing, enabling clients to promote and grow their customer base, manage their loyalty platforms, and drive sales.  Scan It makes consumer shopping rewarding and fun, whilst growing customer loyalty. 

Buzz It is a comprehensive loyalty platform with customization capabilities to meet diverse needs of businesses. Buzz It brings an end-to-end solution from developing the front end, building specific loyalty programs, to integrating systems and delivering Got It gifts and Scan It campaigns.  

II.   What you need to do 

We are seeking an experienced Product Owner to lead the development of our Back-Office features and tools. You will take end-to-end ownership of products that empower our internal teams – Operations, Sales, Customer Support, and Finance – to perform critical business functions effectively and at scale. 

• Own the product roadmap for back office tools, aligning with company goals and departmental needs. 

• Gather and prioritize requirements from stakeholders in Operations, Sales, CS, and Finance. 

• Understand deeply the evolving needs of your target users & be able to respond to them. 

• Translate business needs into clear product requirements, user stories, and acceptance criteria. 

• Continuously improve internal tools that support:

  • Inventory & transaction management (Operations).

  • Client, contract & order management (Sales).

  • Configuration & setup flows (Customer Support).

  • Partner reconciliation & reporting (Finance). 

• Ensure the tools are scalable, reliable, and user-friendly, with a focus on automation and data consistency. 

• Lead sprint planning, backlog grooming, and retrospectives. 

• Monitor usage, collect feedback, and iterate to improve tools post-launch. 

III. What should you have 

• 3+ years of experience in a Product Owner or Business Analyst role, ideally focused on internal tools, enterprise systems, or back-office workflows. 

• Strong understanding of business processes, especially in sales, operations, and finance workflows. 

• Proven ability to translate complex business needs into structured product plans. 

• Comfortable working with cross-functional teams and managing diverse stakeholder expectations. 

• Familiar with agile methodologies and collaborative product development practices. 

• Excellent communication, prioritization, and stakeholder management skills. 

• Data-driven mindset with problem-solving skills and a desire to improve internal efficiency. 

• Experience working with ERP/CRM systems is a strong plus. 

IV. Why you'll love working here 

At Got It, we invest in people who grow with us and foster a culture that values both personal and professional development. 

• Opportunities to learn and grow through internal training, rotation, and career advancement. 

• ESOP program – grow together and share in the company’s achievements. 

• Comprehensive healthcare with Bao Viet and full statutory benefits. 

• Full gross salary during probation. 

• Annual salary review based on performance.